Privacy Policy

Last updated: 14/06/2026
This Privacy Policy explains how Flusso Technologies Ltd collects, uses and protects personal information.1. Who we are
Flusso Technologies Ltd is a company registered in England and Wales.
Company name: Flusso Technologies Ltd
Company number: 17253980
Registered office: 20 Wenlock Road, London, N1 7GU, United Kingdom
Email: [email protected]
Website: https://flussotechnologies.com2. Information we collect
We may collect personal information when you contact us, submit an enquiry, request a demo, become a client, or use our services.
This may include:
Name
Business name
Email address
Phone number
Message or enquiry details
Business requirements
Support requests
Payment and invoice-related information
Technical information such as website usage, browser type, device type and IP address, where applicable3. How we use your information
We use personal information to:
Respond to enquiries
Provide quotes, proposals and business information
Arrange demos, meetings and support
Provide software, technology and business services
Manage client relationships
Send invoices and payment information
Improve our website, products and services
Meet legal, tax and accounting obligations
Protect our business, systems and users4. Software and client data
Some Flusso Technologies products may store business data locally on the client’s own device or system.
Unless agreed separately, Flusso Technologies Ltd does not access, upload, sell or share client data stored inside locally installed software.
If a client sends us data for support, troubleshooting, setup or migration, we will only use that data for the agreed support or service purpose.5. Lawful basis for using information
We use personal information where one or more of the following applies:
We need it to respond to your enquiry or provide a requested service
We need it to perform a contract or take steps before entering into a contract
We have a legitimate business interest
We need to comply with a legal obligation
You have given consent, where required6. Sharing information
We do not sell personal information.
We may share information only where necessary with:
Payment providers
Hosting, email, website or IT service providers
Professional advisers such as accountants or legal advisers
Authorities, regulators or law enforcement where legally required
Any third-party service providers are expected to handle information securely and only for the relevant purpose.7. Payments
Payments may be handled through third-party payment providers such as banks, Direct Debit providers, card payment providers or invoicing platforms.
These providers may process payment-related information under their own privacy policies and legal obligations.8. Data retention
We keep personal information only for as long as needed for the reason it was collected, including legal, accounting, tax, support and business record purposes.
If you make an enquiry but do not become a client, we may keep your enquiry details for a reasonable period so we can follow up or keep business records.9. Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no online system can be guaranteed to be completely secure.10. Your rights
Depending on the circumstances, you may have rights to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete information
Object to or restrict certain processing
Withdraw consent where consent is the lawful basis
Request a copy of your information
To make a request, contact us at:
[email protected]11. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office.12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.